Did they test this app with consumers before launching

The old app was not great but this app is brutal. The photos are so large it takes so long to scroll. Not easy to use takes way longer to shop. The other app had issues but this one has made me decide to try a different company or go back to shopping in person.
Not worth the headache. Waiting in line is less frustrating

I decided to give the app a second shot today. However it was worse when I tried it out from start to finish. You have to manually deselect all substitutions which is painful. Its such a long process shopping now. I have to do from a lap top it took too long for something that is supposed to simplify your life. I could have gotten into my car and driven to Brunos or pusateris instead. Also Ive now called customer service for the past month and left messages looking for help with the rewards card being added. Longos has not once called me back.

Ive never felt the need to complain about something. In my life nor have I ever bothered to write a review for anything but this new website and app has made something that I loved to use into a more frustrating part of my day and now I have to find an alternative

Jdtclair about Grocery Gateway, v4.0.1